 |
Barely Registering
Who's minding the store? No one, apparently
By Walter Jowers
JULY 31, 2000:
Last week, police in Rogers, Ark., arrested 30-year-old Brahim
Abdel-Vetah for putting phony bar code stickers on baby formula containers,
then marching up to the cash register and buying the formula for about
one-fifth of the retail price. Now, before you get all sympathetic,
thinking this poor man was just struggling to feed his hungry baby, let me
add this A police search of Abdel-Vetah's van turned up more than 1,000
cans of formula, sales slips from stores in Kentucky and Tennessee, and a
hefty supply of bar code stickers.
Of course, we don't want to rush to judgment, but it sure looks
like Abdel-Vetah was pretty well established in the bootleg formula
business. "It's very sophisticated, very elaborate," Rogers police
detective Mike Patten told Reuters. "We believe he's on the low rung of
some organized operation."
I don't want to defend Abdel-Vetah, but I will say this: His scheme is
wholly dependent on the dumbassitude of the sales clerks he encounters.
Without the clerks, he's reduced to stuffing formula into his pants and
toting it out to his van a can or two at a time. Simply put, the people who
manage the stores that Abdel-Vetah hit did this to themselves.
In the larger tapestry of American life, a bootleg baby formula ring is
not a big deal. We'll catch the bad guys, give 'em the legal equivalent of
a dope-slap upside the head, and get back to our normal routine.
But checkout clerks in three states letting $20 cans of baby formula fly
out the door for $3.50 apiece--that's a by-God threat to the
republic. Why? Well, because that means people old enough to have a job,
and smart enough to fool somebody into thinking they deserve one, are
actually performing below the intellectual level of a parking meter. I am
not exaggerating: There was a time when a poor boy could buy himself a
dime's worth of parking time with a plastic, washer-shaped piece of toy-gun
ammo called a Space Shooter Disk. But no more. The parking meters have
smartened up enough to know when somebody's scamming 'em. That's more than
we can say for these guilty clerks.
Some years back, when I was just out of high school, I worked a retail
gig. I sold musical instruments and sound equipment at Jay's Music Center
in Augusta, Ga. One of my jobs was to know that a Gibson Les Paul guitar
cost the store about $500. If somebody just walked in off the street and
said, "Wrap up that Les Paul," I was supposed to ring it up at $888.88. If
a savvy buyer asked for my best price, I could sell the Les Paul for $700,
but not a penny less.
It would've been a very bad day at the store if I had let somebody get
out the door with a half-dozen Les Pauls, each with a phonied-up $200 price
tag. Boss man Jake Roseman probably wouldn't have fired me, but from that
day on, he would've treated me like some not-quite-right child who killed
the family dog by trying to ride it. I would've quit in shame.
Clearly, the American work ethic has backslid since then. I can't say
precisely when our sales clerks started going bad, but I think it was the
early '80s, when medium-sized local businesses started getting replaced by
"superstores." Those were the days when a remodeling boy could go out to
Handy City on White Bridge Road and throw one sheet of low-quality,
three-eighth-inch plywood on top of a giant stack of three-quarter-inch
top-quality plywood. The clerk, not knowing the difference between a sheet
of cabinet-grade plywood and a Saltine cracker, would charge the
three-eighth-inch price for the whole stack. Eight hundred bucks' worth of
plywood for about a hundred bucks. Helluva deal, and a real boon to
Nashville's do-it-yourselfer community. Handy City didn't last long in
Nashville, and I don't wonder why.
Maybe it's just me, but I say businesses shoot themselves in the foot
when the proprietors never look the customers in the eye, and they put
barely functional drones in charge of the cash registers. I almost feel
sorry for Brahim Abdel-Vetah. The guy's just a living example of natural
selection in the criminal class. He's filling a niche. Just like the flies
on a dead possum, if he hadn't shown up to feed, somebody else would've.
As a general rule, I like to deal with businesses where the proprietors
actually know my name, and might even lose a little sleep if I ever took my
business elsewhere. When I can't do that, I go straight to the Internet,
click on what I want, and wait for a truck to bring it to my house.
I know it's just a little thing, but it's what I can do to stamp out
homogenized local versions of national chain outfits, chock-full of
anonymous and interchangeable short-timers. And it's my little part in
keeping guys like Abdel-Vetah from turning to a life of crime.

|



|