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Letters at 3 AM
By Michael Ventura
MAY 4, 1998:
The standard line from magazines like Wired, and technological apologists everywhere,
is that the personal computer and the Internet are instruments of freedom. Our government
says so, too, and schools teach this to our (white) children. (Schools attended by
children of color don't have many PCs. And the Senate just voted down money to improve
public school facilities.) The media parrots this idea incessantly: New technologies
mean new freedoms. Well... while it's undeniable that these technologies have created
unique opportunities for freedom of expression, many important questions are
being conveniently ignored. Freedom of expression, though crucial, is not the only
crucial freedom. Is your speech "free" when not linked to the ability
to act upon your speech? Consider: The power of freedom of expression exists
only in relation to how seriously, and by whom, you are heard. To vent opinions and
frustrations on the Internet is not the same, and not as free, as being unafraid
to speak out on your job - where you spend most of your time. Most "free speech"
on the Internet is not unlike kids bitching about parents to friends, while still
being unable to fruitfully communicate at home, where it counts. And is one's expression
"free" when it's doomed to become, instantly, merely part of the world's
background noise?
It is a strange "freedom" that further separates the culture of the
poor from the culture of the affluent, but that's the immediate social effect of
computers wherever they are in widespread use. The affluent talk to each other on
the Web, the poor talk to each other on the streets, and both grow farther and farther
from being able to hear each other. (History teaches, again and again, that nothing
is ultimately more dangerous to the stability of a society than creating insurmountable
barriers between the monied and the poor. Sooner or later, the poor feel they can
only speak through violence; and when they do, the monied respond in kind. Peace
is based not so much on justice as on the viable possibility of justice, and
there can be no possibility of justice in a world where the monied and the poor are
increasingly unable to reach and speak to each other.)
Another question: Is computer technology increasing freedom of speech and access
to information, or are we instead buying into a system through which all input will
soon be transmitted into our homes through one line, one outlet - an outlet under
the control of executives whom we don't elect, who have no accountability to us?
Once this system is firmly in place, won't those who control the line have the technological
power to supply or deprive information at will? Is there anything in the history
of the powerful to let us assume that this system will ultimately be used for our
good, rather than for the good of those who control it? Is it progress, much less
freedom, to become so dependent upon people we can't reach, can't vote for, can't
(without the information they control) even find?
The cellular phone, the beeper, and e-mail allow us to be contacted, interrupted,
anywhere, anywhen. The demand, especially among the urban middle class, is that everyone
be accessible at all times. In the short span of a decade, constant and instant accessibility
has become taken for granted. Are these communication devices truly for communicating;
or are they, more truly, an abdication to the concept of being "plugged in"?
A sense that we do not belong to ourselves as much as we used to? That if we miss
a call, if we can't be accessed, if we do not collaborate with the technology, we
will be left behind - left behind economically, culturally, every which way? How
much of our hecticness is, at its root, the unadmitted fear of being left behind?
So we do business and check in on the kids via cell phone while stuck in traffic,
the laptop always in arm's reach, our pace set by the inhuman speed of electronics,
and call this "progress" - all the while hoping that history itself has
not become a kind of traffic jam. Hoping that our best aspirations will not be lost
somewhere in the labyrinthine, ungraspable realms of cyberspace.

illustration by Jason Stout
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Is cyberspace a genuine human space, or is it a vortex - a vortex that sucks us
in and makes us more a part of it than it's a part of us? The answer is: a
bit of both. If it weren't both, it wouldn't be so confusing to so many; and it wouldn't
seem, as it certainly does seem, to have a life of its own. And that is the fundamental
reality of technology: It has come to have a life of its own - a collective, interconnected
impersonal life that is far huger and more powerful than our difficult, uncertain,
individual lives. All conceivable accommodation is made to the life of technology;
less and less to the life of the individual. Yet, while individuality is being made
harder to sustain, individuals are being told through every organ of government,
business, and the media: "You're on your own. The 'free market' - which now
means technological commerce, the naked voice of technology - sets the rules. You
don't." In this way individuality is both denied and insisted upon. Its latitude
and power are denied, while its vulnerability and isolation are insisted upon. No
wonder we're confused.
Confused, off-center, more than a little dizzy (we can't even agree on what a
family is anymore!), experiencing an increasingly chronic attack of what might be
called technological vertigo.
We relish our new toys and can't seem to get enough of them. We accept them at
face value, no matter what fibs we tell ourselves in order to do so. (If they were
really "time savers," we'd have more time; if they really gave us freedom,
we'd have more power.) Our devices change how we spend our days, sometimes imperceptibly
and sometimes drastically, and we expend so much energy accommodating these changes
and mastering these devices that we remain always slightly, or more than slightly,
off balance.
The free market tells us we're on our own; the Internet tells us we're all connected.
In the midst of such a double bind, with the two most strident messages from our
environment contradicting each other, how can we feel centered, much less at peace?
Instead, many feel more than a little sick, nauseous - as the multi-billion dollar
sale of legal and illegal drugs to combat our nausea proves. We are possessed of
a nagging, continuous sense of vertigo. Most of us haven't the time anymore to question
this state of affairs, and are too committed to the technologically free-market-enforced
pace of change to stand still and regain our centeredness. In this way, incrementally,
we lose our sense of who we are - and, even more, of who we might be.
The danger to our souls is not in the technologies themselves, which obviously
have their uses; the danger is in our unconscious inclination to identify with them
and to allow them both to define us and to set our pace and our boundaries for us.
The danger is equally great whether we welcome the new technologies or oppose them.
To reject the technological influence on our lives is, in the first place, impossible
- the mere attempt is exhausting, isolating. But to allow these technologies to define
our boundaries and set our pace; to measure our identities against a technological
tsunami that can't be said to have any identity of its own outside of its relentless
momentum - is to accept, without question, the progress of machines rather than to
confront the moral dilemma of whether or not our behavior has progressed.
Technological vertigo: People who go through their technologically dominated days
feeling vaguely that, every day, they are losing a little more of something indefinable
yet essential about themselves, something machines don't have and can't replicate,
something that the free market can't sell.
Decades ago, when Norman Mailer was still a first-rate writer, he said, "The
core of life cannot be cheated. You are either living a little more or dying a little
more." And the poet William Carlos Williams said: "Either I exist or I
do not exist, and no amount of pap which I happen to be lapping can dull me to the
loss." But when pap is made technologically easier to lap, we swill a lot more
of it, and are all the more dulled. Especially when, often through economic necessity,
the pap is force-fed. For the central question of our existence - which is: whether
on this very particular and unrepeatable day you lived a little more or merely
died a little more - is obscured when we're running from task to machine-assisted
task, driven by a commercial system accountable to no one, and subject to the interruption
of many a beep.
In rare moments of stillness, we may feel resistant to what is being demanded
of us. May feel apprehension at being plugged in. May feel we haven't progressed
as much as the media incessantly insists we have - that, however much we're told
that life is better and richer than ever, it doesn't feel that way. We may
sense there's something, perhaps many things, that we've forgotten to think about,
forgotten to feel, forgotten to take seriously.
And then the beeper beeps, and we are caught in an in-betweenness, a vertigo,
suspended in the space between who we are and what we do - a human space that no
technology can fill or define, a space more mysterious cyberspace and darker in our
dreams than Outer Space.
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